Should Your Business Have a Chatbot?
Chatbots have many purposes and are used by many businesses, but one primary purpose is for customer support. They can replace, or even just partially take the job of a customer service …
Author: Sam Schmir
Why Businesses Are Using Chatbots
Essentially every social media network has some form of a private messaging system. Facebook has Messenger, Twitter has Direct Messages, and so on and so forth. Through social media, …